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Brussels Local Reference INFOrmation
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Brussels Utilities – Emergency & Service Numbers

Problems with your telephone, water, electricity or gas? Find the contact numbers for the main utility services in the Brussels region.

Water (Brusselse Intercommunale voor Waterdistributie/
Intercommunale Bruxelloise de Distribution d'Eau)
Brussels water company

Emergencies (24/7)

Tel: 0800 32 555
Website (French)
Website (Dutch)

Electricity & Gas
Sibelga

Gas leak
Power failure
Customer services

Tel: 02 274 40 44
Tel: 02 274 40 66
Tel: 02 549 41 00
Website
Electrabel Gas leak
Power failure
Customer services		 Tel: 0800 65 065
Tel: 07 835 35 00
Tel: 07 835 33 33
Website
Nuon Gas leak
Emergencies (electricity)
Customer services		 emergency number is on the bill
Tel: 07 815 29 29
Website

Telephone
National telephone
Belgacom Customer Services Tel: 0800 55 800
Website
telephone line problems   Tel: 0800 33 700
ADSL Internet problems Tel: 0800 33 312

Mobile/Cellular Telephones

There are three mobile telephone operators in Belgium

Base 
 Tel: 0486 19 19 99
Website
Mobistar
 Tel: 0495 95 95 00
Website
Proximus
 Tel: 07 805 60 30
Website
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