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Notes for the Disabled in Belgium

Overview of where to go and what to do if you are mobility, sight or hearing impaired - a wheelchair or cane user - and living in or visiting Brussels. Information on the Belgian organisations and facilities.

Belgium pursues an equal opportunities policy and, following the UN International Year of the Handicapped in 1981, re-examined its approach to disabled people and their role in Belgian society. Further legislation in 2003 outlawed discrimination of any form (including towards the disabled).

Where a disability exists the aim is to ensure as full and as active participation as possible in everyday life. Physical barriers to participation (such as architectural and building constraints) must be removed as far as possible. The disabled must be given the same access to services and facilities as the able-bodied. They must also be given equal opportunities in the workplace.

Regional agencies exist to help the disabled and address these issues. Disabled people and their families are regularly consulted by these agencies regarding improvements and specific local matters.

Disability Benefits

Disability benefits fall under the ultimate responsibility of the Federal Service for Social Security (Service Public Fédéral Sécurité Sociale/Federale Overheidsdienst Sociale Zekerheid). The objective of Social Assistance is to ensure that everyone has the right to a basic level of income. This right is extended to everyone legally resident in Belgium, although some areas specify a minimum period of residency before awarding benefits.

Anyone wishing to apply for disability benefits (for themselves or dependants) must approach the Social Assistance Centre (CPAS/OMCW) in their municipality.

  • Government Service for Social Integration Main Office
    At
    : Boulevard Anspach 1, 1000 Brussels
    Tel
    : 02 509 84 43 / 02 508 86 00
    Fax
    : 02 508 86 97
    e-mail
    Website

Medical evidence will almost certainly be requested to support an application either from the person's doctor or via an independent assessment organised through the CPAS/OMCW.

Disabled people receive an allowance in line with their age and level of disability. Where appropriate the CPAS/OMCW may also assist in finding appropriate employment for those with disabilities. Help is available to employers who need to make modifications to the workplace in order to accommodate disabled staff.

For those under 21 years of age, benefit is paid to the parents/legal guardians and the amount paid is increased if the child is at least two-thirds disabled.

Between the ages of 21 and 65 benefit is paid directly to the disabled person. This is in the form of an income replacement benefit if they can prove that their ability to earn an income is at least two-thirds lower than that of an able-bodied person. If they have income from other sources the amount may be reduced.

An additional payment called an integration allowance is payable if, following medical examination, it is proved that independence is restricted, for example mobility, feeding and generally looking after oneself.

Benefits may be reduced or stopped if the disabled person is hospitalised for a long period or has to leave their own home and go into a specialist care facility. The CPAS/OMCW will advise on specific circumstances.

Children

Parents with disabled children may also apply for help to adapt the family home or car if this is necessary. There is also a range of measures in place to help disabled children at school.

There are also facilities for the deaf or blind to get additional help such as reading materials or other assistance.

Payment

Payment of benefits (unless the amount awarded is very small) is made monthly. The first payment is made in the month following the decision to pay benefit and payment is made around the twenty-third of each month. Any backdated amount is paid as a lump sum with the first payment.

Payment is by bank transfer either direct to the disabled person or their legal representative.

Healthcare

Anyone working in Belgium must join a healthcare scheme and the cover provided then extends to a non-working spouse and any dependant children (including those with disabilities). The amount paid by the employed individual (known as the personal share) is subject to a maximum annual limit calculated in relation to income. Disabled persons who are unable to work are also catered for with their own cover.

For certain types of care it may be necessary to pay the provider and then claim reimbursement from the insurer. The amount reimbursed depends on the type of care, the provider used and the insured's personal status.

For hospital treatment, only the personal share is payable – the balance is collected directly from the insurance fund.

The same applies to any medication obtained from a pharmacy. However, some medication (typically anything which is being taken for a serious or long-term condition) will be free of charge.

Other benefits

A range of other social and monetary allowances are available to the disabled. Some of these are allowed even where a claim for disability benefit itself has been refused (for example where an individual's revenue is deemed too high).

These include parking permits, exemption from TV licence payments, housing benefits, income tax reductions and discounts on utility bills. Depending on individual circumstances a disabled person may qualify for one or more of these benefits. There is also funding for home-help where a disabled person needs assistance of a practical nature to allow them to remain in their own home.

  • For full details from the Federal Service for Social Security: Click here (in French, German & Dutch)
Where to go for help

There are a large number of agencies and organisations (both state funded and voluntary) which aim to help those with disabilities and their families. Some have English-speaking staff or volunteers but government agencies typically work in the language of the region. The four principal bodies charged with looking after disability issues are listed below. 

Brussels area:

  • Service Bruxellois Francophone des Personnes Handicapées (SBFPH)
    At: Rue des palais 42a, 1030 Brussels
    Tel: 02 800 80 00
    e-mail

Walloon Region:

  • L'Agence Wallonne pour l'Integration des Personnes Handicapées (AWIPH)
    Tel: 0800 160 61
    Website (in French, local offices are listed under coordonnées)

Flanders/Flemish community:

  • Vlaams Agentschap voor Personen met een Handicap
    At: Sterrenkundelaan 30, 1210 Brussels
    Tel: 02 225 84 11
    Website (A limited information section is available in English)

German Community:

  • Dienststelle für Personen mit Behinderung (DPB)
    At: Aachener Straße 69-71, 4780 St. Vith
    Tel: 08 022 91 11
    Website (in German)
Travel

Although efforts have been made to improve transport options for the disabled, there are still limitations. Wheelchairs are generally carried free of charge on all public transport.

The Accessible Travel Info Point is a service of the Flemish Tourist Board and provides information about travelling in Belgium to those who have a disability.

  • Accessible Info Travel Point
    At:
    Grasmarkt 61, 1000 Brussels
    Tel: 07 023 30 50 
    Fax: 07 023 30 51
    e-mail 
    Website
  • For comprehensive information on travel in Flanders and Brussels: Click here (PDF)
Taxis

The following taxi company offers transportation for wheelchair-bound customers. 

  • Taxi Vert
    Rue des Carburants 54-56 
    B-1190 Brussels
    Tel: 02 349 45 45
    Fax: 02 349 49 00
    Website
Parking

Cars parking in disabled parking spaces must display the blue disabled parking card or a European Community blue badge. Contact the local town hall for information on obtaining a blue badge. Forms for the parking card can be obtained from the local Town Hall (Maison Communale/Stadhuis) and must be sent with a medical certificate to the following address:

  • Ministère des Affaires Sociales, de la Santé Publique et de l’Environnement
    Direction d’administration des Prestations aux handicapés, Service Attestations
    At: Rue de la Vierge Noire 3c,  Brussels
    Tel: 02 509 81 11 
    Fax: 02 509 83 80 

The blue badge is a standardised European Community disabled person's parking permit which provides parking entitlements to badge holders in all complying European countries - a blue badge from one country is valid in another. A person coming to Belgium from another EU country can apply in their home country for this universal badge which allows the use of reserved parking.

Things to keep in mind:

  • Disabled spaces in car parks reserved for disabled people are marked with a wheelchair symbol
  • Do not park in pedestrian zones or on roads where parking is not allowed
  • Most car parks allow vehicles displaying a disabled parking sign to park free of charge
  • Disabled drivers may park without time restrictions on roads with parking time limits
  • Full details from the ECMT (European Conference of Ministers of Transport): Click here

Drivers with a blue badge from another European country may display these translations beside a badge written in another language (text from the UK Automobile Association):

Parkkarte für Personen mit Behinderungen.

Die Person, die diese Parkkarte 

auslegt hat, ist ein

 behinderter Besucher aus einem

 anderen europäischen Land und zu 

den selben Parkvergünstigungen 

wie ein behinderter Einwohner 

Ihres Landes berechtigt. 

EU-MODELL

 

Parkeerkaart voor personen met
een handicap.

De persoon die deze
parkeerkaart gebruikt is een
gehandicapte bezoeker uit een
ander Europees land en heeft recht
op dezelfde parkeerfaciliteiten als
een gehandicapte inwoner van uw land.
MODEL VAN DE EUROPESE
GEMEENSCHAP

 

Carte de stationnement pour
handicapé.

La personne à qui appartient cette
carte de stationnement est un
visiteur handicapé d'un autre pays
de l'Union européenne et a les
mêmes droits en matière de
stationnement qu'une personne
handicapée de votre pays.
VERSION UNION EUROPEENNE

  • For further information on disabled parking in Europe see the Focus on Disability website: Click here
National Associations for the Disabled and Mobility Reduced
  • Oeuvre Nationale des Aveugles (ONA) - Association for the blind and visually impaired
    At: Avenue Dailly 90-92, 1030 Brussels
    Tel: 02 241 65 68
    Fax: 02 215 88 21
    Website (in French)
  • Handisport - Association promoting sport for the disabled
    Ligue Handisport Francophone
    At: Rue Trieu Kaisin, 86, 6061 Montignies sur Sambre
    Tel: 07 148 99 90
    Fax: 07 141 68 77
    e-mail
    Website (in French)
  • Horizon 2000 - Information and education service promoting the integration of disabled people in Belgium
    At: Rue François Reconnu 50 bis, 6061 Montignies-sur-Sambre
    Tel: 07 131 27 19
    Fax: 07 131 22 79
    e-mail
    Website
  • Ligue Braille - Help for the blind and visually impaired
    At: Ligue Braille, Rue d'Angleterre 57, 1060 Brussels
    Tel: 02 533 32 11
    Fax: 02 537 64 26
    e-mail
    Website
  • ACIH/AAM (Association Chrétienne des Invalides et Handicapés) - An organisation for the integration of disabled people in Belgian society. Amongst other things the group organises workshops, sports activities and sports holidays 
    Tel: 02 246 42 26 
    e-mail  
    Website
    (in French)

Local Information for Brussels

  • Parents with disabled children can contact the Community Help Service (CHS) which has a team of English-speaking counsellors who can offer advice on a range of problems including disabilities and where to get help
  • In the Brussels area parents can call Brussels Support for the Handicapped (BRUSH) for English-speaking advice
    • Tel: 02 660 32 25
  • ReCI Bruxelles - Organisation helping those with physical handicaps in the Brussels area
    At: Boulevard Lambermont 61, 1030 Brussels
    Tel: 02 538 25 67
    Website
  • Bruxelles Pour Tous is a tourist website for those with reduced mobility. It has information on public transport in Brussels and on hotels, restaurants, museums and other areas that are easily accessible for those in a wheel chair. It also includes a list of associations in Belgium
    At: Rue A. Renoir 5/4, 1140 Evere 
    Tel: 02 705 03 48
    e-mail
    Website

Other associations

Calibre Audio Books: UK charity, Calibre, supplies audio books in English on cassette or disk to visually impaired and disabled people. The free service is available to members (registration can be made via the website). Free postal service is available to anywhere in Europe. 

  • Calibre
    Tel: + 44 1296 432339
    Fax: + 44 1296 392599
    e-mail 
    Website

Further information

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